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Customer Reviews

Do not take our word for it. See what homeowners across the Greater Hickory area have to say about Starnes Heating & Air.

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Verified Reviews Across All Platforms

I've used Starnes for several years on my rental properties as well as my personal home and family homes. For troubleshooting, repairs, and new system installs they have always been honest, fair, and timely. I highly recommend them!

David H.

Granite Falls, NC

Starnes Heating & Air replaced our old furnace with a new Ruud system. The estimate was clear, the price was fair, and the install was done right the first time. No surprises, no upselling. Highly recommend.

James T.

Hickory, NC

We have used Starnes for over 10 years now. They are always honest, on time, and fair on price. They recommended a mini-split for our sunroom addition and it works perfectly.

Patricia M.

Granite Falls, NC

Had our AC go out in July. Called Starnes and they had a tech out the next morning. Fixed it quickly and the price was exactly what they quoted on the phone. No hidden fees.

Robert K.

Lenoir, NC

Very professional from start to finish. The technician explained everything, showed me the problem, and gave me options without pushing the most expensive one. That is rare these days.

Linda S.

Morganton, NC

Great family-run business. They installed a new heat pump and the whole process was smooth. No commissioned salespeople trying to upsell you. Just honest work at a fair price.

David W.

Conover, NC

Called for a tune-up and they found a small issue before it became a big problem. Saved us a lot of money. Trustworthy company that has earned our business for life.

Karen H.

Newton, NC

Installed a Mitsubishi mini-split in our workshop. Works great in summer and winter. The crew was clean, efficient, and respectful of our property. Fair price too.

Michael B.

Taylorsville, NC

We got three quotes for a new AC system and Starnes was the most reasonable by far. No high-pressure sales tactics, just a fair price and quality work. They even followed up a week later.

Susan D.

Valdese, NC

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Call today for a free estimate. No hidden fees, no pressure, just honest HVAC work.